API Reference
  1. SeaTicket Project AI API
  2. AI

Convert ticket content to knowledge base content

post
https://{server}/api/v1/ai/convert-ticket-to-knowledge-base/

Takes the title, content, and top comments of a resolved ticket and uses AI to generate a knowledge base article draft.
Deducts from the organization's AI credit balance.

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Body Params
string
required

The unique UUID v4 identifier of the project.

string

The original title of the resolved ticket.

string

The original content/body of the resolved ticket.

ticket_comments
array of objects

A list of relevant comments from the ticket to be included in the AI context.

ticket_comments
Responses

400

Bad Request

402

AI credit not enough

403

Permission denied

404

Project or workspace not found

500

Internal Server Error

Updated 2 months ago

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application/json

Updated 2 months ago

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